Unified Inbox
All messages from WhatsApp, Instagram, TikTok, Email, Telegram, Tokopedia, and Shopee come into one inbox. No need to open multiple apps anymore.
Use 1 CRM to manage all your service chats! Support Online Shop, Tokopedia, Shopee, Instagram, TikTok, Telegram, Email. 24/7 AI Assistant auto-reply, complete contact database, and marketing campaigns.
CRM Central Admin provides complete features to manage customer communication from various channels
All messages from WhatsApp, Instagram, TikTok, Email, Telegram, Tokopedia, and Shopee come into one inbox. No need to open multiple apps anymore.
AI that can be enabled/disabled per conversation. Reply to customer messages automatically 24/7 with contextual and natural responses.
Store all customer contact data including name, address, WhatsApp, email, and connected channels. Import/export via Excel.
Send broadcast campaigns to all contacts at once. Create campaigns with images, text, and automatic scheduling.
Monitor message statistics, total conversations, average response time, and channel uptime. All data in real-time.
Manage conversations with status (Open, In Progress, Resolved) and custom labels. No message is missed.
Connect all your business communication channels and manage from one dashboard
WhatsApp Business API
DM & Comments
Shop & Messages
SMTP Integration
Bot API
Chat & Order
Chat & Order
More channels
Every feature is designed to improve your customer service team efficiency
Unified Inbox
No more switching between apps. All messages from various channels come into one organized inbox with status and channel filters.
Contact Database
Store all customer information in one centralized database. View interaction history across all channels, and export data anytime.
Campaign Marketing
Send marketing messages to all contacts at once with campaign images. Track delivery status and customer responses.
CRM Central Admin's AI Assistant is not just a chatbot. It understands conversation context, responds naturally, and can be toggled on/off per conversation as needed.
AI understands previous conversation context and provides relevant and natural responses.
Enable or disable AI per conversation. Take over manually anytime needed.
Transparent quota system. Daily quota for daily usage and Premium quota for more needs.
Sign up now and start managing WhatsApp, Instagram, TikTok, Email, Telegram, Tokopedia, Shopee from one dashboard with 24/7 AI Assistant help!